ALL SHOP PROFITS GO DIRECTLY TO HELPING US FUND OUR ADOPTION!
ALL SHOP PROFITS GO DIRECTLY TO HELPING US FUND OUR ADOPTION!
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FAQ

HOW SOON WILL MY ORDER SHIP? 

All orders will ship in 1 - 3 business days. 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? 

Orders ship via USPS Priority Mail and should arrive in 3-5 business days. Refer to your tracking number for updates.

DO YOU ACCEPT RETURNS OR EXCHANGES?

At this time we are not able to process returns or exchanges. We will do our best to replace defective or damaged items. Please email us at hello@belongshop.com for more information! 

DO YOU SHIP INTERNATIONALLY?

We are currently only able to ship orders within the United States. 

I THINK MY PACKAGE HAS BEEN DELAYED OR LOST IN TRANSIT.

Once your order has shipped, we can not be held responsible for delays or lost packages. Please file a claim with USPS. 

THE ITEM I WANT IS SOLD OUT - WILL IT BE BACK IN STOCK SOON? 

We are doing our best behind-the-scenes to keep our shop fully stocked! If there is a product you are interested in that is sold out, please contact us! This will help us to establish interest and keep the most popular items in stock. 

TERMS OF SERVICE

The information you share with Belong will only be used in order to fulfill your order. Belong will not let any third party see or use your personal information without consent under any circumstances.